Frequently AskedQuestions

Handyman In A Box is a professional handyman service company with over 40 years of combined experience. We provide comprehensive handyman and home maintenance services including repairs, installations, carpentry, painting, and more. Our licensed, insured technicians deliver professional-grade service with the convenience and reliability you deserve.

We serve multiple counties in Tennessee including Sevier County, Knox County, Blount County, and Jefferson County. Contact us to confirm service availability in your specific location.

Yes, all our technicians are fully licensed, bonded, and insured. We maintain the highest standards of professionalism and safety in all our services.

Yes, we provide 24/7 emergency handyman services for urgent repairs and situations. We guarantee quick response times for emergency calls to minimize damage and ensure your safety.

Our "In A Box" approach means you get professional-grade handyman service with the convenience and reliability you deserve. We've streamlined our processes to ensure you get the professional handyman care you need, when you need it, with transparent pricing and guaranteed satisfaction.

We provide 24/7 emergency plumbing services including burst pipe repair, leak detection, drain clearing, water heater issues, and other urgent plumbing problems.

We guarantee response within 2 hours for emergency calls, with most issues resolved the same day.

Yes, we provide complete plumbing installation for new construction projects, including pipe installation, fixture setup, and system testing.

We install all types of plumbing fixtures including kitchen fixtures (sinks, dishwashers, garbage disposals), bathroom fixtures (toilets, showers, bathtubs), outdoor fixtures, and smart home plumbing systems.

Yes, we offer comprehensive preventive maintenance including winterization, leak detection, water heater maintenance, and system inspections to prevent costly repairs.

We offer comprehensive handyman services including carpentry and woodwork, electrical and lighting, general maintenance, interior repairs, plumbing repairs, and seasonal safety services.

We typically respond within 24-48 hours for non-emergency requests, with emergency repairs prioritized for immediate attention. Response times may vary based on the complexity of the job and current scheduling.

Yes, our licensed technicians handle electrical repairs, lighting installation, outlet and switch replacement, and electrical safety inspections.

We provide carpentry services including furniture assembly, cabinet installation, door and window repairs, deck and fence construction, and general woodworking projects.

Yes, we provide seasonal maintenance including gutter cleaning, weather stripping installation, storm preparation, window and door maintenance, and other seasonal safety and maintenance tasks to keep your home in top condition year-round.

We serve multiple counties in Tennessee including Sevier County, Knox County, Blount County, and Jefferson County. Contact us to confirm service availability in your specific location.

Yes, we provide detailed estimates before starting any work. Our transparent pricing ensures you know exactly what to expect, with no hidden fees or surprises.

You can schedule service by calling us at (877) 283-4976, using our online contact form, or through our website. We'll work with you to find a convenient time that fits your schedule.

Our technician will arrive on time, assess the work needed, provide a clear explanation of the process, and complete the job professionally. We clean up after ourselves and ensure you're satisfied with the results.

While it's helpful to be present for the initial assessment, you don't need to be home for the entire service. We can arrange access and provide updates throughout the work.

We accept various payment methods including credit cards, debit cards, and electronic payments. Payment is typically due upon completion of services unless otherwise arranged.

Yes, we stand behind our work with a workmanship warranty. The specific terms and duration vary by service type and will be discussed during your service agreement.

The Box Advantage Membership is our core membership program at $14.95/month that covers all your properties. It includes 5% off all labor across all divisions (Plumbing, HVAC, Handyman, Groundskeeping, Lawn Care, and Landscaping), priority scheduling, unified service access, transparent pricing, service history tracking, and member-only communication channels. You can also add specialized add-on packages for enhanced coverage.

Yes! The Box Advantage Membership provides 5% off all handyman labor automatically. When you have The Box Advantage Membership, you're also eligible for additional savings on larger projects and repeat services.

No, we believe in transparent pricing. The Box Advantage Membership is $14.95/month with no hidden fees. All costs for services and add-on packages are clearly outlined before work begins.

Yes, you can add or remove add-on packages, or cancel your membership at any time. We offer flexible terms to meet your changing needs.